Refund Policy
The 90-day money-back guarantee on SEO retainers, terms for our audits and subscriptions, and how to request a refund.
Last updated: September 2026
SEO Retainers: 90-Day Money-Back Guarantee
Monthly SEO retainers carry a 90-day money-back guarantee. If you don't see measurable progress — an improvement in rankings, traffic or leads — within 90 days of your campaign launching, we will either keep working at no charge until you do, or refund the fees you paid during those 90 days. The full wording is in section 4 of our Terms and Conditions. It is a guarantee on progress, not on any particular ranking.
SEO Growth Roadmap ($2 Audit)
This is a digital report delivered to your email within 24 hours of payment. Because the product is digital and delivered quickly, refunds are not offered once the report has been sent. If you do not receive your audit within 48 hours of payment, contact us for a full refund.
NicheSEOPro AI (Subscriptions)
Refund terms for NicheSEOPro AI subscription plans will be displayed at checkout once the product is live.
How to Request a Refund
Email us at contact@searchprex.comwith your order email and reason for the request. Approved refunds are processed within 5–10 business days to your original payment method.
Payment Processing
All payments are processed securely by Paddle.com, our payment provider and Merchant of Record. Charges on your statement will appear as “Paddle.net”.